Free repair order template for auto shops

• When it's required

  A written estimated price for parts and labor before any work, authorized by the customer; paper or electronic

  Cal. Bus. & Prof. Code §9884.9(a); 16 CCR §3353read November 4, 2026

• What it lists

  A description of the specific job and the estimated price for all parts and labor, each part "new unless specifically identified as a used, rebuilt, or reconditioned part", the odometer on the work order

  16 CCR §3353(a); Cal. Bus. & Prof. Code §9884.7(a)(2)read November 4, 2026

• Tear-down

  A tear-down estimate lists (A) the tear-down's cost and area, (B) reassembly, (C) destroyed parts, (D) the restoration notice, (E) the maximum reassembly time

  16 CCR §3353(c)read October 21, 2026

• Sublet work

  "a statement of any sublet repair to be performed"

  16 CCR §3353(f); Cal. Bus. & Prof. Code §9884.9(b)read November 4, 2026

• What to record

  Oral: the date, time, name of the person authorizing and the telephone number called; electronic: the number or email address contacted

  16 CCR §3353.1read November 4, 2026

• Saying what the part is

  Each part "new, used, reconditioned, rebuilt, an OEM crash part, or a non-OEM aftermarket crash part"

  16 CCR §3356read November 4, 2026

• Replaced parts

  The replaced parts offered at the work order; a non-returnable part documented on the work order and the invoice

  Cal. Bus. & Prof. Code §9884.10read November 4, 2026

• A required statement

  The third-party-payor statement when a payor's amount is unknown

  16 CCR §3353(d)read November 4, 2026

• Number on the paper

  The automotive repair dealer's registration number with its business name and address as the Bureau shows them

  16 CCR §3356(a)read October 21, 2026

All of this region's rules

• When it's required

  Written consent before repairs; the written estimate with the completion date, a copy to the customer

  C.R.S. §42-9-104read November 4, 2026

• The customer's choice

  In bold, signed and dated, separate from the authorization

  C.R.S. §42-9-104read November 4, 2026

• What to record

  "the date, time, manner of consent, telephone number called, if any, and the names of the persons giving and receiving such consent"

  C.R.S. §42-9-104read November 4, 2026

• Saying what the part is

  "new original equipment manufacturer, new nonoriginal equipment manufacturer, used, reconditioned, or rebuilt" on the estimate; consent before any of them is installed

  C.R.S. §42-9-107, §42-9-102(1.5)read November 4, 2026

• Replaced parts

  The work order states "conspicuously" the right to replaced parts

  C.R.S. §42-9-104read November 4, 2026

• Storage

  In bold on its own page

  C.R.S. §42-9-105, §42-9-106read November 4, 2026

All of this region's rules

• When it's required

  "a written authorization to perform the work, on an invoice signed by the customer, that includes an estimate in writing of the maximum cost"; oral allowed after hours and when repairs are unknown, recorded on the invoice

  C.G.S. §14-65fread November 4, 2026

• The customer's choice

  With the cap, vehicle, date, time, signature

  C.G.S. §14-65gread November 4, 2026

• Recorded before repairs

  The customer's name, address and daytime phone, the date and approximate time, year, make and registration, the odometer, the repairs requested

  C.G.S. §14-65gread November 4, 2026

• A fee for the estimate

  Disclosed and consented before, in writing when $50 or more

  C.G.S. §14-65gread November 4, 2026

• What to record

  "a written record of oral consents and authorizations, which may be recorded on the invoice"

  C.G.S. §14-65gread November 4, 2026

• Replaced parts

  Requested "at the time written or oral authorization is provided"

  C.G.S. §14-65h, §14-65iread November 4, 2026

All of this region's rules

• When it's required

  A written repair estimate "before effecting any diagnostic work or repair" when the work will exceed $150

  Fla. Stat. §559.905(1)read November 4, 2026

• Left after hours

  The implied partial waiver; the notice after diagnosis under §559.909(1)

  Fla. Stat. §559.905(2)read October 21, 2026

• The customer's choice

  The 12-point capitals block in a separate, blocked section with its three choices and the signature line

  Fla. Stat. §559.905(2)read November 4, 2026

• What it lists

  Items (a)–(n): the shop's and the customer's name, address and phone, "the date and time", year, make, model, odometer and tag, "the proposed work completion date", the problem, flat or hourly, the estimated cost with shop supplies, the estimate's own charge, the intended payment method, the alternate authorizer, the guarantee terms, the parts-return choice, the daily storage charge

  Fla. Stat. §559.905(1)read November 4, 2026

• Tear-down

  The tear-down, destroyed-part and reassembly costs disclosed in the estimate

  Fla. Stat. §559.909(2)read October 21, 2026

• Saying what the part is

  Each replacement part "used, rebuilt, or reconditioned, as the case may be"

  Fla. Stat. §559.911read November 4, 2026

• Replaced parts

  The choice to inspect or have the parts returned, made when the work is authorized

  Fla. Stat. §559.909read October 21, 2026

• Fees

  The shop-supplies statement beside a supplies or waste charge

  Fla. Stat. §559.905(1)(h)read November 4, 2026

• Storage

  The daily storage charge on the estimate; none "for a period of 3 working days" after the completion notice

  Fla. Stat. §559.905(1)read November 4, 2026

All of this region's rules

This region's rows have nothing specific to this document.

All of this region's rules

• When it's required

  A written estimated price, or a written price limit, before work over $100; the time to complete if over a day; all charges including the estimate's and the diagnosis

  815 ILCS 306/15read October 21, 2026

• The customer's choice

  The statement in §306/20, with choices (a), (b) and (c), the date and the time

  815 ILCS 306/20read October 21, 2026

• What it lists

  The major parts "whether parts are new or used", the labor-method sentence (manuals, actual time, condition), "required or suggested" per repair, disassembly and reassembly cost, the date, the odometer, the promised delivery

  815 ILCS 306/15read October 21, 2026

• What to record

  An oral consent to added work noted "on the work order or estimate and on the invoice of the date, time, name of person authorizing the additional repairs, and telephone number called, if any, together with a specification of the additional parts and labor and the total additional cost"; an after-hours oral authorization noted on both with the name, date, time and number

  815 ILCS 306/20read October 21, 2026

All of this region's rules

• When it's required

  No estimate is required. The customer may set a written maximum, and the Attorney General suggests these words for it

  The Attorney General's Vehicle Repair page; 29-A M.R.S. §1802(1)read October 21, 2026

• What it lists

  The same hourly rate and shop-supplies calculation on the estimate and the bill; supplies "as a single line item"

  29-A M.R.S. §§1802–1804read November 4, 2026

• Saying what the part is

  No used, reconditioned or rebuilt part "Unless the customer specifically agrees before installation"

  29-A M.R.S. §1804read November 4, 2026

• Replaced parts

  Replaced parts can be inspected before payment and returned on request, unless a warranty or exchange arrangement sends them back

  29-A M.R.S. §1803read November 4, 2026

All of this region's rules

• When it's required

  Written authorization "listing the specific repairs to be performed and the total price", or posted charges, or the pre-work notice and authorization

  940 CMR 5.05read November 4, 2026

• The customer's choice

  With its own signature

  940 CMR 5.05read November 4, 2026

• Recorded before repairs

  The customer's name, address and phone, "the date and approximate time" delivered, year, make and registration number, the odometer, the specific repairs requested

  940 CMR 5.05read November 4, 2026

• A fee for the estimate

  Before authorization, the amount of any charge for an estimate or diagnosis, or the same on a clear display in the shop

  940 CMR 5.05read October 21, 2026

• What to record

  "(a) The date and time … (b) The name of the repair shop employee receiving the oral authorization and the name of the person making the authorization; (c) A statement of the exact authorization received; and (d) … the telephone number called"

  940 CMR 5.05read November 4, 2026

• Replaced parts

  Before authorization, the customer's right to have replaced parts returned or to inspect them, or the same on a clear display in the shop

  940 CMR 5.05read October 21, 2026

• Storage

  Before authorization, the conditions for storage charges and their daily or hourly amount, or the same on a clear display in the shop

  940 CMR 5.05read October 21, 2026

All of this region's rules

• When it's required

  "a written estimate that itemizes as closely as possible the price for labor and parts"; none under $50 unless asked

  MCL 257.1332(1), 257.1334aread November 4, 2026

• The customer's choice

  The 14-point bold capitals waiver with the registration number blank (the regulator's form)

  MCL 257.1332(3)read November 4, 2026

• Tear-down

  A diagnostic estimate includes the cost of reassembly

  MCL 257.1334; the Department of State's FAQread October 21, 2026

• What to record

  For a verbal authorization: the person, the time of day, the amount authorized and the total discussed

  MCL 257.1332; the Department of State's FAQread October 21, 2026

• Saying what the part is

  Every replaced part "new, used, rebuilt, or reconditioned"

  MCL 257.1334read November 4, 2026

• Saying what the part is

  Parts identified "used, rebuilt, reconditioned, new, new OEM, OEM surplus" on the estimate

  The Department of State's FAQread October 21, 2026

• Replaced parts

  The 12-point bold capitals notice on the estimate and the authorization

  MCL 257.1333(2)read November 4, 2026

• Replaced parts

  Replaced parts returned at completion, except the exempt classes

  MCL 257.1333read October 21, 2026

• Number on the paper

  The facility's registration number on each copy of any estimate, invoice, warranty or waiver

  MCL 257.1332(6)read November 4, 2026

All of this region's rules

• When it's required

  Signed written authorization stating "the nature of the repair requested or problem presented and the odometer reading"; after hours or by another person, oral with the notation of the repairs, date, time, name and number

  N.J.A.C. 13:45A-26C.2read November 4, 2026

• The customer's choice

  One of the five forms: not-to-exceed, parts-and-labor breakdown (the diagnostic charge agreed in advance, never billed twice), a specific-repair price, a dollar-cap authorization, or a signed waiver with the oral approval noted

  N.J.A.C. 13:45A-26C.2read November 4, 2026

• Replaced parts

  Requested "before work is commenced"

  N.J.A.C. 13:45A-26C.2read November 4, 2026

All of this region's rules

• When it's required

  A written estimate on request, and no charge over it without the customer's consent. A reasonable fee may be charged: no more than the shop's labor charge by clock hours, or one dollar, whichever is greater

  N.Y. Veh. & Traf. Law §398-d; 15 NYCRR §82.5(a)read November 4, 2026

• What it lists

  "The hourly labor charge and how it is computed, i.e., by clock hours or flat rate. If flat rate, the manual used must be specified"

  15 NYCRR §82.8(a)read November 4, 2026

• What it lists

  The customer's name, "the name and facility number of the repair shop", the date, parts with costs "indicating any parts which are not new parts of at least original equipment quality", labor per repair, year and make, plate or VIN, the problem reported, the parts-return statement; body parts by the three classes

  15 NYCRR §82.5(a)read November 4, 2026

• Tear-down

  A tear-down estimate states that it does not include the cost of repairs

  15 NYCRR §82.2(b)read November 4, 2026

• What to record

  An oral work order "noted on the invoice and shall include the date, time and manner of authorization and by whom such authorization was given"

  15 NYCRR §82.5(b)read November 4, 2026

• Saying what the part is

  "a notation indicating the status of any part used which is not new … (i.e. used, rebuilt, etc.)"

  15 NYCRR §82.5read November 4, 2026

• Replaced parts

  On a phone authorization the customer is presumed to want the parts back, kept until pick-up; no waiver by phone

  N.Y. Veh. & Traf. Law §398-dread October 21, 2026

• A required statement

  A statement of the customer's right to receive replaced parts on a written request

  15 NYCRR §82.5(a)read November 4, 2026

• Number on the paper

  The repair shop registration number

  15 NYCRR §82.5(c)read October 21, 2026

• Storage

  No storage without written notice on an estimate or other document; none until one business day after the ready notice

  15 NYCRR §82.8(c)read November 4, 2026

All of this region's rules

• When it's required

  The written estimate "before effecting any diagnostic work or repair"

  N.C.G.S. §20-354.3 et seq.read November 4, 2026

• Left after hours

  The implied partial waiver and the notice after diagnosis

  N.C.G.S. §20-354.3 et seq.read October 21, 2026

• What it lists

  The parts-return choice statement and "the daily charge for storing" after the completion notice

  N.C.G.S. §20-354.3 et seq.read November 4, 2026

• What it lists

  The work order states "the repairs requested"

  N.C.G.S. §20-354.3 et seq.read November 4, 2026

• A fee for the estimate

  Disclosed, written authorization when charged

  N.C.G.S. §20-354.3 et seq.read October 21, 2026

• Replaced parts

  Requested "at the time the repair work is authorized"; discarded after two business days

  N.C.G.S. §20-354.3 et seq.read November 4, 2026

All of this region's rules

• The customer's choice

  The first-contact form: the date, the shop, the customer's name and phone, the anticipated completion date

  Ohio Adm. Code 109:4-3-13read November 4, 2026

• Replaced parts

  Tendered unless reuse or warranty return disclosed before

  Ohio Adm. Code 109:4-3-13read October 21, 2026

All of this region's rules

• When it's required

  Written authorization of the repairs and the price, or the posted price, or one of the three options when the cost is unknown

  37 Pa. Code §301.5read November 4, 2026

• Recorded before repairs

  The customer's name, address and phone, "the date and approximate time", year, make and registration, the odometer, the repairs requested

  37 Pa. Code §301.5read November 4, 2026

• A fee for the estimate

  The charge for an estimate or diagnosis, told before authorization

  37 Pa. Code §301.5read November 4, 2026

• What to record

  The date and time, the employee and the person, "A description of the exact authorization received", the number called

  37 Pa. Code §301.5read November 4, 2026

• Saying what the part is

  "Whether a part to be supplied is new, used, reconditioned or rebuilt", told before authorization

  37 Pa. Code §301.5read November 4, 2026

• Replaced parts

  The customer's right to the replaced parts, told before authorization

  37 Pa. Code §301.5read November 4, 2026

• Storage

  The storage conditions, told before authorization

  37 Pa. Code §301.5read November 4, 2026

All of this region's rules

• When it's required

  We found no estimate or invoice statute for mechanical repair. Occupations Code ch. 2304 is titled Nonmechanical Repairs to Motor Vehicles

  Tex. Occ. Code ch. 2304 (body shops only)read November 4, 2026

• What to record

  The Attorney General says authorizations for diagnosis and for repair should carry separate signatures, with "the date and time that you signed the form"; a notice to a lienholder of record needs "a signed copy of the work order"

  Texas Attorney General, Car Repair Tips; Tex. Prop. Code §70.006(b-1)(4)read November 4, 2026

• Saying what the part is

  A "reconditioned, reclaimed, used, or secondhand" part is never represented as new

  Tex. Bus. & Com. Code §17.46(b)(6)read November 4, 2026

All of this region's rules

• When it's required

  On request over $25: labor estimate, parts estimate, the problem, the completion time; the fee disclosed

  Va. Code §§59.1-207.3–207.5read November 4, 2026

• Replaced parts

  The offer "at the time the repair work is authorized"; core-charge parts kept on paying the core

  Va. Code §§59.1-207.3–207.5read November 4, 2026

All of this region's rules

• When it's required

  Written over $100 with the date, the shop's and the customer's details, year, make, model, "the vehicle license plate number or last eight digits of the vehicle identification number", the odometer, the problem, the alternatives

  RCW 46.71.015, 46.71.025read November 4, 2026

• The customer's choice

  With the three choices, initials, date and time; on collision repair, the aftermarket or non-OEM body parts

  RCW 46.71.015, 46.71.025read November 4, 2026

• What to record

  "the date and time of obtaining an oral authorization, the additional parts and labor required, the estimated cost …, the name or identification number of the employee who obtains the authorization, and the name and telephone number of the person authorizing"; without face-to-face contact "the total amount authorized" and the names

  RCW 46.71.015, 46.71.025read November 4, 2026

• Replaced parts

  Requested "at the time of authorization"; else offered to show

  RCW 46.71.015–46.71.060read November 4, 2026

All of this region's rules

• When it's required

  The written repair order with items (a)–(i), signed by the shop representative, dated, a customer copy when face to face

  Wis. Adm. Code ATCP 132.02–132.05read November 4, 2026

• The customer's choice

  With the three alternatives, on the order or a document carrying the order number

  Wis. Adm. Code ATCP 132.04read November 4, 2026

• The customer's choice

  Wis. Adm. Code ATCP 132.04read November 4, 2026

• What it lists

  The estimated completion date on the order

  Wis. Adm. Code ATCP 132.02–132.05read November 4, 2026

• What to record

  "1. The date and time of authorization. 2. The name of the person who gave the additional authorization. 3. A description … 4. The new total price estimate … 5. The new estimated completion date"

  Wis. Adm. Code ATCP 132.06(4)read November 4, 2026

• Replaced parts

  "Notice that customer is entitled to inspect or receive any components, parts or accessories replaced or removed by the shop"

  Wis. Adm. Code ATCP 132.02–132.05read November 4, 2026

All of this region's rules

• When it's required

  The written estimate on request with the work and "the estimated total cost … including labour and parts", or "the estimated maximum cost of the diagnostic work"

  AR 192/99, ss.31.6–31.8read November 4, 2026

• What to record

  "(a) the name of the consumer …; (b) the date of authorization; (c) a description of the work …; (d) the estimated total cost … and confirmation that the consumer … authorizes that cost", plus, when not written, "(b) the time at which authorization is given; (c) the method"

  AR 192/99, ss.31.6–31.8read November 4, 2026

• Replaced parts

  The shop offers back every part it removed, and returns them unless the consumer says they aren't wanted

  AR 192/99, s.12(n)read November 4, 2026

All of this region's rules

• Signature

  For a lien once the vehicle has left the shop: a signed "written authorization for the services" or "written acknowledgement of the person's obligation to pay for the services", with a description of the goods

  Commercial Liens Act, S.B.C. 2022, c. 9, s.7(1)(b), (2)read November 4, 2026

All of this region's rules

• When it's required

  The estimate before any charge, unless offered and declined with a maximum authorized; no dollar threshold

  Consumer Protection Act, 2002, s.56read November 4, 2026

• What it lists

  S.48's fifteen items (the consumer, the repairer's names, phone, address and other contacts, make, model, VIN and plate, the odometer, the exact description, parts with the four-way condition, part prices, hours, rate, flat rate and labor total, other charges itemised, the declined parts return and its reduction, the total, the date and expiry, the completion date, the 10 % sentence)

  O. Reg. 17/05, s.48, s.49read October 21, 2026

• A fee for the estimate

  Told in advance with the amount; deemed to include diagnosis, reassembly and destroyed parts; not charged when the work proceeds

  Consumer Protection Act, 2002, ss.56–63read November 4, 2026

• What to record

  The name of the person authorizing, the date and time, and the telephone number or how they can be contacted

  O. Reg. 17/05, s.49read November 4, 2026

• Saying what the part is

  "a new part provided by the original equipment manufacturer, a new part not provided by the original equipment manufacturer, a used part or a reconditioned part"

  O. Reg. 17/05read November 4, 2026

• Replaced parts

  The offer at authorization; the declined return and its price reduction on the estimate and the invoice

  Consumer Protection Act, 2002 (Ontario)read October 21, 2026

• A required statement

  The ten-per-cent sentence on every estimate

  O. Reg. 17/05, s.48 ¶15read November 4, 2026

• Number on the paper

  No licence number on a repair invoice; the registered and legal names on every invoice

  Business Names Act, s.2(6)read October 21, 2026

All of this region's rules

• When it's required

  A written estimate before any repair over $100. The $100 is in the regulation, r. 3, art. 73. A printed waiver does not count

  LPC art. 168read November 4, 2026 at the OPC

• What it lists

  Art. 170: the names and addresses, « la marque, le modèle et le numéro d'immatriculation », « la nature et le prix total de la réparation », each part « neuve, usagée, réusinée ou remise à neuf », « la date et la durée de validité »

  LPC arts 168–172read November 4, 2026 at the OPC

• A fee for the estimate

  A tear-down estimate's fee includes reassembly and the destroyed parts

  LPC art. 169read October 21, 2026

• What to record

  An oral authorization recorded with the date, the time, the name of the person who gave it and the number dialed

  LPC art. 172read November 4, 2026 at the OPC

• Saying what the part is

  Each part "neuve, usagée, réusinée ou remise à neuf": new, used, remanufactured or reconditioned

  Consumer Protection Act (Quebec)read October 21, 2026

• Replaced parts

  The replaced part handed over at delivery if the consumer asks when requesting the repair

  Consumer Protection Act (Quebec)read October 21, 2026

• Language

  The estimate, authorization, invoice and receipt in French always; bilingual with French first for an English-reading customer; never English alone

  Charte de la langue française, arts 55 and 57read October 21, 2026

• Number on the paper

  None: the OPC issues no repair-garage permit

  LPC; the OPC's permits pageread October 21, 2026

All of this region's rules

• When it's required

  An itemized written estimate: lines by job, the labor with its hours and rate, parts with prices, fees, tax and the total, with the date and how long it holds

  National minimumread October 21, 2026

• What to record

  How the customer authorized the work: the name, the date, the time, and the number or address contacted

  National minimumread October 21, 2026

• Saying what the part is

  The part's class, printed where it is known

  National minimumread October 21, 2026

All of this region's rules